Privacy Policy

Depending on how you use MAGORA, we may collect account and profile information such as your name or display name, email address, authentication and account identifiers, and creator or seller onboarding information.

We may also collect purchase, order, payment-status, entitlement, uploaded profile or content metadata, support and contact communications, technical or device information, log information, and security or anti-abuse information.

We use information to operate accounts, process purchases, deliver entitlements and learning content, administer creator activity and the platform, respond to support requests, prevent fraud and abuse, improve the service, meet legal or compliance obligations, and send necessary operational communications.

Payments may be processed by Stripe or another applicable payment provider. MAGORA receives the transaction and status information needed to operate checkout, fulfillment, reconciliation, and support. MAGORA does not store full payment card numbers when those details are handled by the payment provider.

We may use service providers where enabled and necessary to operate MAGORA, including Stripe for payments, Supabase for database, authentication, and storage infrastructure, Vercel for application hosting, Cloudflare for video delivery and related infrastructure, Sentry for error and diagnostic monitoring, Upstash for rate limiting, and Resend or an equivalent provider for transactional email.

MAGORA and its service providers may process information outside Japan. Such processing will be handled in accordance with applicable law.

We do not sell personal information. We share information with service providers as necessary to provide MAGORA, and may disclose information when required for legal, safety, fraud-prevention, or dispute purposes. Information may also be transferred as part of a lawful business reorganization or transfer.

We retain information for as long as reasonably necessary for the service, legal and accounting obligations, fraud and security prevention, dispute handling, and legitimate operational purposes. Some records may remain after an account is closed where retention is required or reasonably necessary.

We use reasonable administrative and technical measures to protect information. No method of transmission or storage can be guaranteed to be completely secure.

MAGORA may use essential authentication, session, and security technologies, including cookies or local storage where needed for the service. Diagnostic or analytics technologies may be used where enabled.

Depending on applicable law, you may request access to, correction of, deletion of, or other action concerning your personal information. Some information may need to be retained for legal, security, accounting, or dispute purposes.

MAGORA is not intended for children who cannot lawfully consent or enter into the relevant transaction under applicable law without required guardian consent.

We may update this Privacy Policy as MAGORA changes. The effective date will be updated for material revisions, and material changes will be communicated reasonably where appropriate.